Retreat online bookings - terms and conditions

Please read carefully - these terms set out the conditions upon which we accept online bookings for weekend and 7-day retreats. By completing an online booking you expressly agree to our conditions.

Online bookings cancellations and refunds policy

We realise that events and challenges can happen in your life after you have booked your retreat. Whilst we do our best to accommodate your changes there are times when this is not possible. Our retreat places are strictly limited and so we have adopted the following cancellations and refunds policy:

Cancellations and refunds policy – weekend retreats

  • At least 14 days prior to the retreat start date we can either transfer your place to a future retreat (subject to availability) at no cost or refund your payment less $50.
  • Between 14 and 7 days we can either offer you a credit less $150 or a refund less $150.
  • For cancellations less than 7 days prior to the retreat we are not able to offer any refund or credit.
  • Lifeflow will provide a full refund if we are unable to run the retreat for any reason.

Please direct cancellations and requests for refunds in writing to info@lifeflow.com.au

Cancellations and refunds policy – 7-day retreats

  • At least 28 days prior to the retreat start date we can refund your payment less $50.
  • Between 28 and 14 days we can either offer you a credit less $200 or a refund less $200.
  • For cancellations less than 14 days prior to the retreat we are not able to offer any refund or credit.
  • Lifeflow will provide a full refund if we are unable to run the retreat for any reason.

Please direct cancellations and requests for refunds in writing to info@lifeflow.com.au

Food allergies

If you have any serious food allergies please notify us immediately at the time of your booking via the Pre-retreat Client Information form. Arrangements for food allergies are organised with the caterers 7 days prior to the retreat start. Notification after this date may inhibit our ability to cater for you. Whilst all efforts are made to cater for everyone, in some cases/conditions this may not be possible. Please contact the Lifeflow office with any queries.

Medical conditions

You acknowledge that the Retreat Centre is not equipped to attend to acute medical conditions and agree that if you are suffering from an acute medical condition prior to the retreat you will bring this to the attention of Lifeflow at the earliest opportunity prior to the commencement of the retreat so that appropriate decisions and arrangements can be made.

Privacy

Protecting your privacy and personal information is important to Lifeflow Meditation. We will only collect information from you with your knowledge and consent; only use personal information provided by you for the purpose(s) for which it was collected, not disclose your personal information to a third party without your prior consent except if required by law and remove your personal information from our system when it is no longer required.